Privacy Policy

This Privacy Policy ("Policy") explains how Only4Fitness Ltd, a company incorporated in the United Kingdom, with its office at 27 Old Gloucester Street, London, UK ("we", "us", or "our"), collects, uses, stores, and protects your personal data when you access or use the TuCreator platform ("the Platform").
By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, you must stop using the Platform.

1. Information We Collect
We collect the following types of personal information when you use the Platform:

  • Account Information: When you register as a creator or user, we collect personal details such as your name, email address, profile picture, and other details you provide to create your profile.
  • Content Information: We collect information related to the content you upload, such as images, videos, and descriptions, as well as any interactions (comments, likes, messages) with followers and other users.
  • Transaction Information: When you make a sale or receive a payment, we collect details of your transactions, including payment method information (e.g., PayPal, Stripe), amount, and transaction history.
  • Usage Information: We may collect information about how you use the Platform, including IP addresses, browser types, operating systems, access times, and other technical details.
  • Support Information: If you contact our customer support, we may collect details of your inquiry, including your communication with our support team.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide services: To facilitate your access to and use of the Platform, including creating and managing your account, processing transactions, and delivering content.
  • To improve the Platform: To enhance the functionality, performance, and security of the Platform based on your usage and feedback.
  • To communicate with you: To send you important notifications, updates, and offers related to the Platform, including promotional communications (only with your consent).
  • To ensure compliance: To ensure that the Platform operates in accordance with our Terms and Conditions and applicable laws, including addressing reports of inappropriate or illegal content.
  • To maintain security: To monitor and secure the Platform from fraud, abuse, and unauthorized access.

3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service providers: We may share your personal information with third-party service providers who help us operate and improve the Platform (e.g., payment processors, email service providers, cloud storage providers). These providers are required to use your information only for the purposes specified and comply with data protection laws.
  • Legal requirements: We may disclose your personal information to comply with legal obligations, such as responding to court orders or regulatory requests.
  • In the event of a business transfer: If our company undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction. We will notify you in advance if such a transfer occurs.

4. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide services to you. We may also retain your data for a longer period if required to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
Access: Request a copy of your personal data we hold.
Rectification: Correct any inaccurate or incomplete personal data.
Deletion: Request the deletion of your personal data (subject to certain exceptions).
Restriction: Request the restriction of processing of your personal data.
Objection: Object to the processing of your personal data for certain purposes, such as marketing.
To exercise any of these rights, please contact us at support@tucreator.com.

6. Base Legale per il Trattamento dei Dati (per il GDPR)
For users in the European Union (EU), we process personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):
Consent: Where you have given us consent to process your personal data (e.g., for marketing purposes).
Contractual necessity: When processing is necessary for the performance of a contract (e.g., to deliver content or process payments).
Legal obligation: When processing is necessary for compliance with a legal obligation (e.g., for tax purposes).
Legitimate interest: Where we have a legitimate interest in processing your data, such as maintaining the security of the Platform.

7. International Data Transfers
Your personal data may be transferred to countries outside the European Economic Area (EEA) for processing. We ensure that adequate safeguards are in place, including the use of standard contractual clauses, to ensure the protection of your data in compliance with applicable data protection laws.

8. Security of Your Data
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. Third-Party Websites
The Platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

10. Cookies
We use cookies to improve your experience on the Platform. Cookies are small text files stored on your device that help us recognize your preferences and provide a better user experience. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Platform.

11. Children's Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we discover that we have collected personal information from a child under 18, we will take steps to delete such information immediately. If you believe we may have collected information from a child, please contact us at support@tucreator.com.

12. Privacy for Customer Support Communications
If you contact our customer support, we may collect personal information related to your inquiry. This data is used solely to respond to your support request and improve our services. We retain support communication data only as long as necessary for handling your request.

13. Opting Out of Marketing Communications
You can opt-out of receiving marketing communications from us at any time. If you no longer wish to receive marketing emails, please follow the unsubscribe link in the email or contact us at support@tucreator.com.

14. Advertising and Tracking
We may use your data for advertising and tracking purposes, including third-party advertising services that allow us to display personalized ads based on your browsing activities. You can control ad preferences by adjusting your browser settings or through third-party ad networks.

15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

16. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Support Email: support@tucreator.com